Pre Order Terms

Customers are welcome to pre order any upcoming styles from the Spring Summer 2015 collection (Collection 5). Samples of selected styles will be available in store from 19th - 30th August for customers to try on and inspect. Please note only sample size (Small) will be available to try on during this time.

 

Pre orders can be made via our website or in store. To place a pre order the total purchase price of the chosen item (s) is required. If necessary, the customer has the right to exchange the product (s) for an alternative option or store credit up to 7 days after the delivery period. To cancel a pre order please contact info@eugenie.co.nz for assistance, we will issue a credit note for the full amount (not including vouchers) which is valid for 6 months. Cancellations can be made at any point before delivery.

 

All styles are estimated to arrive in store before September 30th, with many styles arriving well before this date. We will endeavour to keep all pre order customers informed of estimated delivery dates for their selected purchases via email.

 

If in the event that our pre order demand exceeds our fabric availability we reserve the right to halt sales on relevant styles. In this case pre order availability will be allocated on a first come first served basis.

 

Please email us at info@eugenie.co.nz or call on +64 9 557 8608 if you have any queries at all regarding pre order. Please note our phone line is operational during shop opening hours only.